Insurance Broker Management System (IBMS) is a contemporary design solution especially for agent / broker that matches direct insurance & reinsurance brokerage needs and technological advancements. It is a highly flexible and configurable system with functionalities that can handles a complete life cycle of brokers business including Customer Relationships, Policies (new & renewal), Claims Registration, Reinsurance, Account management, etc. It also can cater for a range of Insurance Broker Business like General Insurance, Life Insurance, Health Insurance, and Reinsurance process.
It is a complete web based application that is accessible anytime and anywhere.
IBMS is an all-in-one solution that also helps P&I specialist to manage customer data, vessel data, quotations, policies, commission calculation, new & renewal policy, claims, etc.
SmartINNO’s Insurance Broker Management System (IBMS) is design and build especially for insurance broker needs so as to improve their business development and growth. IBMS provides all functionalities that are enable and match Direct Insurance and Reinsurance requirements.
Insurance Services Module
It provide a dynamic insurance services management, allow Insurance Brokers to setup their full client list, Insurers, reinsurance list which is able to create quotation, policy creation, monitoring,
invoice, receipts, closing, claims handling, and etc. Manage process not only policy creation to facilitate the coordination of multiple quotation, but also business process.
Functions include:
- Quotations, Policies, Conformation of Cover, Endorsement, Renewal Reminder,
- Payment, Commissions, and Sales Reports
- Debit and Credit Note
- Commission and Payment Forms
- Claims (Issue notes, Reserve, Loss Statistics, Loss Record, Payment, and Recovery)
- Closing for Insurer Company
- Policies, Closing Advice, Addendum, Payment, Commissions, and Management Reports
- Debit and Credit Note Approval process for bulk and single function
Accounting Module
It helps to manage all aspects of financial operations such as insurance premium, credit note / debit note, claims, etc. have a certain degree of guidance, and financial information.
Functions include:
- Chart of Account, Balance Sheet, etc.
- Simplified Accounting entry and Dynamic Accounting Approval Process
- Integrated Account include Credit Note / Credit Note, Closing, products, policy, premier, and etc.
- Various Accounting Reports including: Voucher (Journal/Expense/Purchase/Receipts), Accounts.
Accounting System:
- General Ledger, Chart of Account,
- Balance Sheet, Trial Balance,
- Profit & Loss Report
- Settlement including Bulk Settlement,
- General Account, Account Payable/Receivable
Accounting Reports:
- Voucher (Journal/Expense/Purchase/Receipts)
- Accounts Summary (SOA, AP, AR)
- General Account, Balance Sheet Report
- Brokerage Report, Aging Report, Policy Report
- Cash Flow Report
Customer Relationship Management Module
Customer relationship management provide functions that allows customer information upload, so that sales staff better and more accurate grasp of customer information.
Functions include:
- Centralized Customer Information
- Alert Special Promotion, Marketing Event, Articles,
- eNewsletter to VIP customers
- Target Customer Engagement and Follow-up Policy of Special Customer, etc.
- Agent Management System
- Insurer / Reinsurer Management
- Multi-level of Customer Relationship Management
- Predictive and Forecasting
- Risk Management and Monitoring
Human Resources Management Module
A system that helps management, coordination and command activities, staff attendance, payroll and new staff entry, etc.
Functions include:
- Support Multiple Company Structure
- Support Multiple Hierarchy Organization Structure
- Support Multiple Compensation Scheme
- Support Multiple Net Payment
- Support HK/Macau Labour Ordinance Compliance
- Staff Benefits Management
- Staff Absence Management
- Staff Compensation Management
- Taxation Management (HK, Macau, China)
- Cost Allocation Management
- Staff Attendance Management
- Staff Self-Management (include Mobile App)